01
Why keeping maintenance records matters
Know what was done, when it was done, who did it and what documentation or guarantee information came with the work.
Ask MCG about your property →MCG KNOWLEDGE CENTRE
Useful answers for property owners.
Practical information about maintenance, contractors, waterproofing, guarantees and looking after a property properly. More resources will be added as we build the library.
02
Guarantees & warranties: what should you keep?
Keep quotes, invoices, product information, completion dates, photographs and the specific terms attached to the work.
Ask MCG →03
Waterproofing & damp: don't only treat the symptom
Damp can have more than one cause. A proper assessment should consider the source, surrounding conditions and the appropriate repair system.
Talk to MCG →04
How to choose a maintenance contractor
Price matters, but so do scope clarity, communication, workmanship, documentation, accountability and what happens if something goes wrong.
Need help coordinating? →05
What does a property maintenance coordinator actually do?
The short answer: MCG coordinates the people and process between the problem and the completed job, giving the owner one point of contact.
Get MCG involved →06
Preventative maintenance vs reactive maintenance
Understand the difference between fixing something after failure and planning work to reduce the likelihood and cost of future problems.
Explore Home Care →